Samsung The Frame 65" 4K Ultra HD Smart TV - QE65LS03HA

Samsung The Frame 65-inch TV overview

The Samsung The Frame 65-inch TV, model QE65LS03HA, is designed for buyers who want a large television to become part of the room rather than remain as a black screen when it is not being watched. Its slim, evenly shaped body, close-fitting wall mount and Art Mode allow it to display paintings, photography or personal images in a format intended to resemble framed artwork.

According to Samsung’s official 2026 product information, the QE65LS03HA uses a Glare Free QLED 4K screen, Samsung’s Tizen smart platform and a separate One Connect Box. The 65-inch model uses one connection box and one cable to carry the television’s device connections away from the screen, which can help create a cleaner wall installation.

The defining feature is Art Mode. When ordinary television viewing stops, the screen can display artwork rather than turning into a blank black rectangle. Samsung also offers customisable magnetic bezels, although these are normally sold separately, and broader access to the Art Store requires an additional subscription.

The Frame is therefore best understood as a design-led lifestyle television rather than a conventional TV that happens to include a screensaver. Buyers are paying for the slim profile, matte-style presentation, wall-mounting system and established artwork ecosystem as much as for the television panel itself.

Samsung The Frame pros and cons

What people say about Samsung The Frame

Samsung The Frame has a much larger body of public owner feedback than most art-style televisions. That makes it easier to identify recurring strengths and problems, but it also creates an important limitation: many forum posts refer to earlier Frame generations rather than the exact 2026 QE65LS03HA.

The broader ownership evidence is still useful because the same themes appear repeatedly across several model years. Owners tend to love the physical design and artwork effect while being more divided over picture quality, software, connectivity and value.

The finished appearance is the biggest reason owners recommend it

The clearest praise is that The Frame changes how a large television looks within a room. Owners often say that the slim body, flush fitting and matte screen make it considerably less intrusive than a normal glossy black display.

In an extended Reddit discussion asking for honest opinions about The Frame, several contributors accept that the picture is not the strongest available at the price but still recommend the television for its Art Mode and anti-reflective screen. One owner said the matte treatment can compensate for some picture-quality limitations in bright conditions.

The wall installation is also a major part of the appeal. One long response in the same discussion praises the uniform chassis, recessed mounting hardware and thin connection cable because they allow the screen to sit very close to the wall. For design-conscious buyers, those details can make the product’s compromises feel worthwhile.

Long-term owners remain split

The strongest evidence of the divide comes from a Reddit thread specifically asking people who had owned The Frame for more than a year.

Some long-term owners remain very positive. One contributor reported owning several Frame TVs dating back to 2019 and said they continued to work well, despite disliking the operating system. Another owner of a 65-inch model said they had used it for five years, changed the artwork weekly and still valued not having a large black rectangle in the living room.

Other owners are considerably less satisfied. Complaints include slow processing, repeated Wi-Fi disconnections, poor app performance, grey-looking blacks and a reliance on an Apple TV or other external streaming box to avoid Samsung’s interface. One contributor summarised the trade-off by saying the television still looked excellent but felt unlike the premium product its price suggested.

This split is important. Buyers who value the art effect above everything else are often willing to tolerate the software. Buyers who expect the best television performance and interface for the money are more likely to be disappointed.

Tizen and Art Mode software attract the strongest criticism

Samsung’s software is the most persistent negative theme. Owners complain about slow menus, intrusive Samsung TV content, settings that are difficult to find and Art Mode occasionally exiting or behaving unpredictably.

The honest-opinion discussion includes reports of the television turning itself on, leaving Art Mode unexpectedly and requiring power cycling when connected devices stop communicating correctly. Other contributors say they have not experienced those problems, which shows that the experience is not universal.

Personal artwork management also divides users. Some owners say loading images from a USB drive is straightforward. Others find SmartThings unreliable or dislike the available slideshow and album controls. The difference often depends on how a person intends to use Art Mode: selecting one piece from Samsung’s catalogue is simpler than maintaining rotating groups of personal family photographs.

Wi-Fi and connected-device problems appear repeatedly

Connectivity is another recurring issue in long-term discussions. Some owners report regular Wi-Fi disconnections or speeds that are much lower than other devices in the same room. Others say their Frame has connected reliably for years without any difficulty.

In the long-term Reddit thread, one owner describes constant Wi-Fi problems and slow processing, while another says two older Frame televisions have worked for five years without faults. A further owner reports reliable Wi-Fi, soundbar and video-recorder connections.

The fairest interpretation is not that every Frame has poor connectivity, but that Wi-Fi and software complaints are frequent enough to consider before purchase. Buyers planning a permanent wall installation may prefer to arrange a wired network connection where practical.

Picture quality depends heavily on expectations

Owners who buy primarily for Art Mode often describe the ordinary television picture as good enough. Picture-quality enthusiasts are more critical, particularly when comparing The Frame with OLED and higher-end Mini LED televisions.

An AVForums discussion about whether The Frame is too good to be true shows both sides clearly. One owner rates it as a very good television and an excellent Frame TV. Another says black areas appear grey and washed out, while also criticising SmartThings and the process of managing personal artwork.

The 2026 model may improve individual aspects of the experience, but it remains a QLED LCD lifestyle television rather than a self-lit OLED. Buyers who regularly watch films in a dark room should not assume that the design premium also buys the strongest black levels in its price range.

The Art Store is polished, but the costs can add up

Samsung’s artwork ecosystem is one of the product’s strongest advantages. The Art Store provides a larger and more established catalogue than newer competitors, and the system is easier when the buyer is happy to select Samsung-provided artwork.

The trade-off is that wider catalogue access requires a subscription, while decorative bezels are generally separate purchases. Samsung’s own product page states that customisable bezels are sold separately.

Owners who display art every day may see those costs as part of the product’s value. Someone who only occasionally uses Art Mode may find that the final ownership cost is difficult to justify beside a stronger conventional television.

What the early 2026 evidence tells us

Exact-model feedback on the QE65LS03HA remains limited. Samsung’s UK product page currently carries only a very small number of ratings for the 2026 model, so it is too early to draw meaningful conclusions about reliability, processing speed or whether older software complaints have been resolved.

The 2026 specification does confirm several familiar strengths: Glare Free QLED, Art Mode, a Modern Frame Design, One Connect for the 55-inch and 65-inch versions, Tizen and customisable bezels. These maintain the qualities that existing owners already value, but they do not by themselves prove that long-running software and connectivity concerns have disappeared.

Overall owner verdict

Samsung The Frame is most successful when judged as a design product that also functions as a capable everyday television. Owners who prioritise the appearance of the room, use Art Mode regularly and accept the price premium are often highly satisfied.

The weaknesses become more noticeable when it is judged purely as a television. Black levels, HDR performance, Tizen, SmartThings and Wi-Fi receive recurring criticism, while bezels and Art Store access may increase the total cost.

The 65-inch QE65LS03HA is therefore most likely to suit buyers who want the most established and convincing art-TV experience and are willing to accept some picture and software trade-offs. Buyers who prioritise dark-room film performance, Dolby Vision or the strongest television specification for the price should compare it carefully with OLED and Mini LED alternatives before ordering.